Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of LeaderLeads (“LeaderLeads,” “we,” “us,” or “our”), a product of LeaderHQ, a division of Know Freedom Technologies. By creating an account or using the service, you agree to these Terms. If you do not agree, do not use LeaderLeads.

Acceptable use

You agree to use LeaderLeads only for lawful purposes and in accordance with these Terms. You will not use the service to store, send, or distribute content that is illegal, infringing, deceptive, harassing, or harmful, and you will comply with all applicable laws, including those governing electronic communications and the contacts you capture.

Account responsibilities

You are responsible for the activity that occurs under your account and for keeping your sign-in credentials secure. You must provide accurate information, promptly update it as needed, and notify us of any unauthorized use of your account. You are responsible for the card content and lead data you collect and for having any necessary permission to collect it.

AI-generated avatars

If you choose to upload a photo to generate a cartoon avatar for your card, you grant LeaderHQ and the third-party AI vendor we use for this feature a license to use that photo solely to create and display your avatar. You keep ownership of your original photo, and the generated avatar is yours to use as part of your card — we do not claim ownership of either. You represent that the photo is of yourself, or of someone who has given you permission to use their photo, and that it does not violate these Terms or any law. AI-generated avatars are approximate and may not accurately depict you; we provide this feature as-is and may remove a photo or avatar that violates these Terms.

Income and results disclaimer

LeaderLeads is a software tool. We make no guarantee of leads, sales, recruitment, rank advancement, or income of any kind. Any earnings figures, results, or testimonials presented on our websites or in our materials are illustrations only, are not typical, and are not a promise or projection of your results. Your results depend on factors we do not control, including your own effort, skill, network, market conditions, and the compensation plan of any company you work with. Most participants in direct sales and network marketing earn little or no income. LeaderHQ is an independent software provider and is not affiliated with, endorsed by, or a distributor for any network marketing company.

Billing and subscriptions

Paid plans are billed through Stripe, our payment processor. By subscribing, you authorize us and Stripe to charge your payment method on a recurring basis according to the plan you select. Subscriptions renew automatically until canceled. You may cancel at any time; cancellation takes effect at the end of the current billing period. Except where required by law, fees already paid are non-refundable.

Third-party services and links

The service may connect to or link to third-party services (for example, payment processors or Google sign-in). Your use of those services is governed by their own terms, and we are not responsible for their content, policies, or availability.

No misuse

You will not attempt to interfere with, disrupt, reverse engineer, or gain unauthorized access to the service or its systems, and you will not use the service to send spam, scrape data without authorization, or otherwise abuse the platform or other users. We may suspend or limit access to protect the service and its users.

Disclaimer of warranties

LeaderLeads is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure.

Limitation of liability

To the fullest extent permitted by law, LeaderHQ and Know Freedom Technologies will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill arising out of or related to your use of the service. Our total liability for any claim relating to the service will not exceed the amount you paid us in the twelve months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless LeaderHQ, Know Freedom Technologies, and their officers, employees, and agents from any claims, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to: your use of the service in violation of these Terms or applicable law; content you submit, post, or transmit through the service; or your violation of any rights of a third party.

Termination

You may stop using LeaderLeads and close your account at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the service. Upon termination, your right to use the service ends, and we may delete your data as described in our Privacy Policy.

Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Continued use of LeaderLeads after a change constitutes acceptance of the updated Terms.

Dispute Resolution and Arbitration

Draft — pending attorney review. Enforceability of arbitration and class-action-waiver provisions varies by jurisdiction and is subject to state and federal consumer-protection law (including exceptions for small-claims-court actions and, in some jurisdictions, specific consumer-protection statutes). Do not rely on this section as enforceable until a licensed attorney has reviewed it for your specific jurisdictions of operation and user base.

Agreement to Arbitrate. You and Know Freedom Technologies LLC (“Company,” “we,” “us”) agree that any dispute, claim, or controversy arising out of or relating to these Terms, LeaderLeads, or your use of it (a “Dispute”) will be resolved through binding, individual arbitration, rather than in court, except as set out below.

Informal Resolution First. Before starting an arbitration, you agree to try to resolve the Dispute informally by contacting us at support@leaderhq.io. We will try to resolve the Dispute informally as well. If a Dispute is not resolved within 60 days of notice, either party may start arbitration.

Arbitration Procedure. Arbitration will be conducted by a neutral arbitrator under the rules of a recognized consumer arbitration organization (to be confirmed by counsel). The specific arbitration organization, rules, and venue are placeholders pending attorney review.

Class Action Waiver. YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

Exceptions. Either party may bring an individual action in small-claims court where permitted. Nothing in this section prevents either party from seeking injunctive or other equitable relief in court for infringement or misuse of intellectual property rights.

Opt-Out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to support@leaderhq.io with your name, account email, and a clear statement that you wish to opt out of arbitration.

Copyright / DMCA Policy

Draft — pending attorney review.This section does not itself establish or guarantee DMCA safe-harbor protection. Safe harbor under 17 U.S.C. § 512 requires completing the full statutory process — including registering a Designated Agent with the U.S. Copyright Office, publishing that agent’s contact information, and consistently following notice-and-takedown and repeat-infringer procedures — not merely publishing this policy. Confirm the current registration process, any applicable fees, and full compliance requirements with the U.S. Copyright Office and/or a licensed attorney before relying on this section.

Respect for Intellectual Property. LeaderLeads respects the intellectual property rights of others and expects users to do the same, including in any photo, logo, or other content they upload to their card.

Reporting Infringement (DMCA Takedown Notice). If you believe content on LeaderLeads infringes your copyright, you may submit a notice to our Designated Agent that includes, at minimum: (1) a physical or electronic signature of the copyright owner or an authorized representative; (2) identification of the copyrighted work claimed to be infringed; (3) identification of the allegedly infringing material and information reasonably sufficient to let us locate it (e.g. the public card URL); (4) your contact information; (5) a statement that you have a good-faith belief the disputed use is not authorized; and (6) a statement, under penalty of perjury, that the above is accurate and that you are the copyright owner or authorized to act on their behalf.

Send notices to our Designated Agent at: [Designated Agent contact — to be registered with the U.S. Copyright Office and filled in here once registration is complete].

Counter-Notice. If you believe content you posted was removed in error, you may submit a counter-notice with your signature, identification of the removed material and its prior location, a statement under penalty of perjury that you have a good-faith belief the removal was a mistake or misidentification, your contact information, and a statement consenting to the jurisdiction of the applicable federal court.

Repeat Infringer Policy. LeaderLeads will, in appropriate circumstances and at its discretion, disable or terminate the accounts of users who are repeat infringers of the copyright rights of others.

Removal and Restoration. Upon receipt of a valid notice, we will remove or disable access to the reported material. Upon receipt of a valid counter-notice, we may restore the material within 10–14 business days unless the original complainant informs us they have filed a court action.

This policy applies to profile photos, company logos, and any other user-uploaded content on public LeaderLeads cards.

Governing law

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws principles. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in Wyoming.

Contact us

If you have questions about these Terms, reach out to: